3CX Paramount - Small Business Telephone Systems

Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines.

Eliminate PBX headaches with 3CX IP Phone System!

Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to hot desk simply by taking their phone.

Key Features:

• Auto attendant (e.g. 1 for sales, 2 for support, etc.)
• Reduce long distance and inter office call costs
• No more expensive proprietary system phones - Use standard SIP phones
• Eliminate the phone wiring and make moving offices easier
• Easy call control, presence and extension management with 3CX Assistant
• Click to Dial & Call Pop-up for Outlook & Salesforce.com
• Out of the box configuration for many VOIP providers, VoIP Gateways, Skype  and IP Phones.

What VOIP Gateways can I use with 3CX Phone System?

VoIP Gateways allow you to use standard PSTN lines (Analog, BRI or E1/T1 PRI lines) with 3CX Phone System. There is no need to use a VoIP provider - if you have a good telecoms provider PSTN lines can still provide a very reliable service.

3CX can work with a wide range of VoIP Gateways. Although 3CX can work with any gateway that correctly supports the SIP standard, its often preferable to stick with a VoIP gateway that is specifically supported by 3CX. This is because 3CX support staff are familiar with the device and can help you configure the gateway. 3CX regularly tests these gateways with the latest firmware and 3CX version and also maintains a detailed configuration guide for these devices.

PBX and IP PBX

What is PBX?

PBX is an acronym for the term Private Branch Exchange. A Private Branch Exchange (PBX) is a telephone exchange that operates a local business or office's telephony service. In other words, a PBX is the technical term for a phone system. A PBX is used to make connections among the internal telephones of a private organization. Utilizing a PBX a company can save considerable cost savings on internal phone calls. PBX systems handle the circuit switching locally reducing chargers for local phone service. Another advantage of utilizing a PBX phone system is that it allows a company to share trunk lines (external lines) for all its employees, maximizing usage of dedicated phone lines.

What is an IP PBX?

IP stands for Internet Protocol, a signal and data transfer technology that is used by your Local Area Network (LAN) and the internet. Typical IP PBX phone systems can switch calls between a VoIP user and a traditional telephone user, in the same way a traditional PBX system works. Replacing traditional PBX systems, IP PBX allows calls to be sent via data packets over a data network instead of the traditional phone network. The real advantage of an IP PBX or a VoIP PBX is that it utilizes a single network for both voice and data. With a IP PBX you would require a separate network for voice and data communications. This means that internet access and traditional voice communications are possible using a single line to each user.

What is VoIP?

VoIP (Voice over IP) is and IP telephony technology that allows voice calls to be transported over a network (such as your LAN or the Internet). VoIP provides the same sort of calling experience as you are use to with your landline at home or POTS lines at work, it's just delivered differently as it uses IP (Internet Protocol) as the underlying transport mechanism for calls. By delivery voice information in digital form, voice communication can now be sent over the data network and no longer requires a dedicated voice network. While network utilization is a major cost savings, the main advantage of using VoIP with your PBX is that it avoids the tolls charged by the traditional telephone service.

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Testimonials

When our network engineer left us for a bigger competitor, your outsourcing support solution allowed us to maintain business as usual during those difficult few weeks. We now have an IT firm to rely on and business has picked up. With your help our difficulties ultimately turned out to be a wonderful blessing.

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Cadbury Software