Asterisk Phone System - IT Consultants in Costa Mesa CA
Fintech Communications' professional IT consultants take care of your Asterisk needs. We provide complete solutions to keep your small business running smoothly.
If your business is using telemarketing or even autodialing, perhaps it is time to step up to a predictive dialer system. Unlike auto dialer, that just calls numbers that are inserted into the database, the predictive dialer has the ability to ascertain between a machine answering the phone and an actual human voice. It then switches into high gear and allows for an agent to get on the phone with an actual person. This can end up saving your business time and money.
Most businesses today rely on some form of telemarketing to not only procure new customers based upon leads, but also to let existing customers know about new products and sales being offered. Other businesses use calling individuals as a way to collect debt. The problem with traditional telemarketing by human callers is that your team is spending a lot of time reaching answering machines or voice mail. This accounts for not only wasted time, but extra money as you are most likely paying your call center to make these calls based upon an hourly rate.
Instead of having your call center team waste their time contacting machines, wouldn't it be better if they spoke only to prospects who are at home and answering the phone? When you use a predictive dialer, the call center representatives will automatically be notified when a person picks up the phone, as opposed to a machine or voice mail. They can then pick up the call and speak directly to a potential customer, cutting down on wasted time making calls that end up going nowhere. This transfer takes only a few seconds.
Asterisk is the world's leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions...for free.
Running Asterisk gives you the capabilities of a private branch exchange (PBX). Some of the features include voicemailboxes, call forwarding, call screening, call blocking, automatic call distribution (ACD), music-on-hold, complete incoming and outgoing call-logging and reporting, wake-up calls, and interactive voice response (IVR).
Asterisk has a learning curve. Geeky, nerdy types are probably best-suited to setting up, programming, configuring and maintaining Asterisk.
Asterisk is an open source phone system platform that a lot of companies are now utilizing to create highly advanced phone systems. You can transfer calls, conference, add multiple voicemail boxes, create menus, create queues, and more for a fraction of the cost of hardware based systems. Asterisk is pretty raw by itself, and extremely complicated, so using it stand alone is a daunting proposition. Fortunately there are many companies throughout the nation that have developed cleaned up, ready-for-use versions that are easy to use and don't break the bank.
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Fintech Communications provided the small business technology solutions I needed to open my third location which has turned out to be the most profitable. Next time I need computer installation or troubleshooting for my business I know who to call.