Vicidial - IT Consultants in Costa Mesa CA
Fintech Communications' professional IT consultants take care of your Vicidial needs. We provide complete solutions to keep your small business running smoothly.
If you are relying on a group of telemarketers to place calls for you to potential customers or a team of debt collectors to try to recoup losses, you are using old fashioned technology. Your business needs can be better served by using an auto dialer. Not only can this work for sales and debt collection purposes, but it can also work if your business wants to send messages to existing customers or clients, without you having to rely on human calling. Having people work in your office to make calls, even on automation, can be time consuming and costly. You can get the same results with an auto dialer system.
An auto dialer is a form of telephony technology that allows you to record any message that you want and enter numbers into a data base system. The computer does the rest of the work, calling the numbers on your list and leaving the message for the recipient. It is not only businesses that use the auto dialer as a form of effective communication - most school districts are using this type of program to get messages across to parents such as a change in school schedule or school cancellations. Campaign offices rely heavily upon auto dialer to canvas for votes.
VICIDIAL is a set of programs that are designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.
VICIDIAL can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone. Further Vicidial can be used as a Message blaster or Phone blaster that places calls and connects them into another potentially legacy dialer system.
Vicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system. The suite of software is designed to work with an Asterisk system that has Zap (T1/E1/PSTN), IAX or SIP trunks and SIP/IAX/Zap phones.
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My network consultant was always friendly and helpful, I would like to thank you for making the whole process so trouble free and rushing the delivery of the network upgrades.