PBX Systems Irvine - 3CX PBX Phone System Consultants

Fintech Communications' professional IT consultants take care of your IP Phone System 3CX and 3CX. We provide complete solutions to keep your small business running smoothly.

Eliminate PBX headaches with 3CX IP Phone System!

Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to hot desk simply by taking their phone.

3CX Assistant / VoIP Client - Easy Call Control from your desktop!

The 3CX Assistant is a desktop utility that saves you time by helping you manage your calls and extension efficiently. Transfer, Park or Launch calls with a few mouse-clicks using your desktop SIP phone or the inbuilt 3CXPhone (free soft phone). Trigger calls from your personal or company phonebook, the recent call activity log (including missed calls), a web page, Microsoft Outlook or any other CRM package (e.g. Salesforce).

Caller ID of incoming calls can automatically pop up the matching contact record in your contact management software, allowing you to easily take notes and log the call automatically. Send calls to voice mail when busy or re-direct to a colleague. Easily control if, when and how to redirect calls to your mobile or voice mail when out of the office.

View presence information of your colleagues before you make or transfer calls and avoid time intensive voice mail tag. Quickly Message co workers using the chat feature and inform them about a call or meeting. Supervisors & managers can easily view all incoming calls & call queue status. Take a call in queue with a single mouse click or barge in to an existing call.

PBX and IP PBX

What is PBX?

PBX is an acronym for the term Private Branch Exchange. A Private Branch Exchange (PBX) is a telephone exchange that operates a local business or office's telephony service. In other words, a PBX is the technical term for a phone system. A PBX is used to make connections among the internal telephones of a private organization. Utilizing a PBX a company can save considerable cost savings on internal phone calls. PBX systems handle the circuit switching locally reducing chargers for local phone service. Another advantage of utilizing a PBX phone system is that it allows a company to share trunk lines (external lines) for all its employees, maximizing usage of dedicated phone lines.

What is an IP PBX?

IP stands for Internet Protocol, a signal and data transfer technology that is used by your Local Area Network (LAN) and the internet. Typical IP PBX phone systems can switch calls between a VoIP user and a traditional telephone user, in the same way a traditional PBX system works. Replacing traditional PBX systems, IP PBX allows calls to be sent via data packets over a data network instead of the traditional phone network. The real advantage of an IP PBX or a VoIP PBX is that it utilizes a single network for both voice and data. With a IP PBX you would require a separate network for voice and data communications. This means that internet access and traditional voice communications are possible using a single line to each user.

What is VoIP?

VoIP (Voice over IP) is and IP telephony technology that allows voice calls to be transported over a network (such as your LAN or the Internet). VoIP provides the same sort of calling experience as you are use to with your landline at home or POTS lines at work, it's just delivered differently as it uses IP (Internet Protocol) as the underlying transport mechanism for calls. By delivery voice information in digital form, voice communication can now be sent over the data network and no longer requires a dedicated voice network. While network utilization is a major cost savings, the main advantage of using VoIP with your PBX is that it avoids the tolls charged by the traditional telephone service.

Let us know if we can answer questions on any of these services: Irvine California IT support, Irvine 3CX business phones, Irvine CA desktop security, Irvine California network consulting, Irvine CA phone system troubleshooting, Irvine California network monitoring, Irvine CA software troubleshooting, Irvine CA Voice Over IP consultants, Irvine California Voice/Data Cabling Installation, Irvine CA Dialer Consulting and Irvine California Voice Drop Installation.

Testimonials

Fintech Communications provided the small business technology solutions I needed to open my third location which has turned out to be the most profitable. Next time I need computer installation or troubleshooting for my business I know who to call.

Jim Cantore
Sanso Locksmiths